TERMS AND CONDITIONS
How Can You Pay?
We accept Discover, PayPal, Visa, MasterCard, STRIPE, and US Express payments. Our SSL Certificate is utilized to create a safe platform to ensure your optimum security of payment for our clients. When the order has been placed online, you will have to provide the card number and leave everything else on the SSL layer page. Since we do not accept checks or cash, the only form of payment is a credit card and visa or stripe.
Price Tag and Values:
The items on the Site are subject to changes in prices and availability without any prior notice to the customers. JACKET POP also holds the right to reject any coupon as well as to end any promotion at any given time. When identified, mistakes will be rectified. Our website contains many items, and it is always possible that some of the products featured on our site may not be adequately priced despite our best efforts.
Cancellation of The Order:
The customer should contact support for cancellation requests within 24-hours after placing a purchase. If the order is shipped or is at your country’s customs, it cannot be canceled, hence, the only option available in this situation will be to accept the item. For furthur understanding, please proceed to our Return, Exchange and Cancellation Policy.
User Confidence:
All registered users should maintain the confidentiality of their separate accounts. The registration of individuals under the age of 18 as a user of this Website is forbidden, and the usage of that Website is not authorized.
Countries We Do Not Ship:
Dedication is our moniker, and we constantly improve on this. Following international law sanctions, even if we focus on global populism, some countries are removed, including Israel, where we are unable to ship our product.
Order’s Acceptance and Rejection:
JACKET POP may reject or approve your order in a given scenario. Upon ordering, if there is any problem or inconvenience, then you can contact us for a prompt response within 12-24 hours.
Replica Products Disclaimer:
We would like to inform our customers that some items sold on our website are high-quality replicas. These products are crafted to closely resemble the original in both appearance and quality. However, they are not authentic items, and minor differences may exist. The prices reflect this. By proceeding with the purchase, the customer acknowledges and accepts these conditions. This information is clearly stated in the product descriptions, and customers are required to acknowledge it during the checkout process.
Shipping
At Jacketpop, we prioritize customer satisfaction with timely delivery and quality service. Orders take 10–15 business days for standard shipping, while free shipping and economy shipping typically take 20–25 business days. Free shipping is available for orders over $139 across the US, UK, Canada, and Australia. Tracking details will be provided upon dispatch. In case of any tracking issues, customers are encouraged to contact us at sales@jacketpop.com for assistance.
We ship globally, with each product inspected by our Quality Control Team before dispatch. Our trusted partners—FedEx, UPS, DHL, and Skynet—ensure safe and secure delivery to your location.
For more details, please visit our Shipping Policy.
Return and Refund
We understand the importance of a seamless shopping experience. Customers can initiate returns or exchanges in accordance with our Return and Refund Policy:
- Size Issues: Requests must be reported within 24 hours of delivery. Incorrect sizes selected by customers are not eligible for returns unless a 50% fee is paid.
- Damaged or Incorrect Products: For defects or discrepancies, contact us with photos within 24 hours for resolution.
- Cancellations: Orders canceled within 24 hours are eligible for a full refund. Post-24-hour cancellations are subject to deductions ranging from 25–50%, depending on the timeframe.
Returns must include the original product in unused condition with tags intact. The customer is responsible for return shipping costs, while refunds will be processed upon receiving the item after quality check and verification.
For more details, please visit our Return and Refund Policies.